Accessibility

Access guide – Bourne Hall

Bourne Hall welcomes all visitors. This guide provides information about access arrangements and facilities to help you plan your visit.

Before you visit

If you have specific access requirements or would like to discuss any support you may need, please contact Bourne Hall before travelling. Our team will be happy to help you plan your visit.

Please note: access arrangements may occasionally change because of maintenance or improvement works. If step-free access or a particular facility is essential for your visit, please check with Bourne Hall before travelling.

Getting into Bourne Hall

  • The main entrance is from the car park and has automatic doors.
  • Disabled parking spaces are available for visitors.
  • Dropped kerbs are provided at pedestrian crossings.
  • The café, library and public toilets on the ground floor have level access.

Moving around the building

Bourne Hall has several levels. A lift normally provides access between floors, with stairs also available.

The Main Hall is one of Bourne Hall’s main event spaces. Please contact the venue before your visit if you need specific information about access to the Main Hall or its facilities.

Bourne Hall Museum is on the first floor and is normally reached by lift or stairs. There is also a ramp within the museum area which some visitors may find more challenging to use.

If the lift is unavailable, step-free access to areas on other floors will be affected. If you need step-free access, please contact Bourne Hall before travelling so the team can confirm the current arrangements.

Wheelchair access

A wheelchair is available at Bourne Hall for visitors who need one. Please ask a member of staff for assistance.

Toilets

Public toilet facilities are available at Bourne Hall. Please contact the venue before your visit if you need detailed information about accessible toilet facilities.

Hearing support

Hearing-assistance facilities are available at Bourne Hall. Please ask a member of staff if you would like to use them, or contact the venue in advance to discuss your requirements.

Emergency evacuation

Bourne Hall has evacuation chairs and designated refuge areas for people who may need assistance in an emergency. Staff can explain the arrangements and provide assistance where required.

Bourne Hall Museum

The museum’s main collection and exhibition galleries are on the first floor. Entry to the museum and its interactive displays is free.

The museum uses large-print signage and aims to make information clear and easy to understand.

Travelling to Bourne Hall

Address: Bourne Hall, Spring Street, Ewell, Surrey, KT17 1UF

Bourne Hall has an on-site pay-and-display car park. Ewell West railway station is approximately a five-minute walk away. Local bus services include the 293, 406, 467, S2 and E16.

Contact us about access

If you would like to check current access arrangements or discuss your requirements before visiting, please contact Bourne Hall. We recommend getting in touch in advance if a particular facility is essential to your visit.

We welcome feedback about access to Bourne Hall and use it to help improve the experience for visitors.